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变革者的宿命,我眼中的小罐茶

2019-01-31 中国科技报 1338 0
核心提示:十年来与E人E本、8848、小罐茶围绕体验多次合作今天简单聊聊我眼中的小罐茶和杜国楹中国茶,一直很尴尬中国茶的商业格局一直非常
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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">与E人E本、8848、小罐茶围绕体验多次合作

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">我眼中的小罐茶和杜国楹

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">中国茶,一直很尴尬

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">中国茶的商业格局一直非常尴尬,却鲜为人知。人们普遍了解,中国茶的历史悠久。商业环境中,一个行业通常会随着市场化的竞争逐渐成熟起来,进而形成前三品牌占据大比例市场份额的头部效应。茶叶市场总量约3600亿元,销量最高的100个品牌市场占有率加起来不到10%,小作坊仍是主要业态。西汉至今,中国茶一直难见引领行业的头部品牌,直到小罐茶的出现。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">中国茶存在3大问题:无品牌、无标准、无变化。无品牌,只有黄山毛峰、西湖龙井、安溪铁观音等等的品类品牌,缺乏代表性的产品品牌;无标准,品质与价格无统一标准,品质参差不齐,价格上天入地;无变化,650年间在采摘、制茶、售卖、饮茶上几乎从未改变。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">小罐茶用7年时间,审视并改善这一切,我的团队有幸参与其中。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: center; word-wrap: break-word !important;">颠覆行业的全新零售体验

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">大家为体验买单,而非低智商

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">我们已经在为体验买单,未来更是如此。为迪士尼乐园,你可以花上数百元排队数小时;你几乎每天都使用外卖、快车和支付软件;抖音、今日头条、得到上你也会花掉不少的时间。多元的新体验伴随消费升级此起彼伏。中国的每一个圈层都在以自己的方式升级:亚马逊海外购、小米、网易严选、拼多多……一批又一批新品牌崭露头角:江小白、小罐茶、桃园眷村、蔚来汽车……

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">时代在变、人在变、茶的改变却始于小罐茶。曾几何时,很多的年轻人并不那么喜欢茶,而是更钟情咖啡。在他们眼中,茶是老土、陈旧、复杂甚至奢侈的代名词。他们不懂,也不愿接触茶体验茶。除了老一辈的爱茶之人,茶大多时候成为了纯粹的社交货币。我的团队与小罐茶一道,将小罐茶的目标客户定位为,对茶了解不多、同时更年轻的白领精英与职场新贵,以“茶库”为概念打造引领行业的零售体验。“一罐一泡”的小罐和铝箔,差旅与会面使用的茶具,仪式感的产品形态,这一切设计与尝试的回合,数以千计。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: center; word-wrap: break-word !important;">定位目标客户并深度理解

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">小罐茶与众多一流合作伙伴的携手打磨,成就了体验的颠覆,改变了中国茶的装法、买法与喝法。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">杜国楹的迭代、野望与托付

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">近期小罐茶与杜国楹本人,争议不断。焦点集中在“虚假营销”与“定价不合理”这类话题。不少文章正反都有声音,这两点就不展开了。这波舆情的高度参与者,大多不是购买饮用小罐茶的人群。市场的多级化,人群的岛屿化,价值的多元化,“大众”其实已经不存在了;以供需和成本定价,是130年前工业时代的方式。在体验经济时代,“体验价格比”已经替代了“性能价格比”。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); text-align: justify; letter-spacing: 1px; word-wrap: break-word !important;">十年前与杜国楹相识,要感谢周佳介绍(时任E人E本CTO,现任8848总裁)。聊聊我眼中的杜国楹吧。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">他是我见到迭代最精进的创业者。如何与消费者接触并建立认知形成关系?过去传统营销的沟通方式有效,杜国楹确实以此法起家。但随着消费者的改变、渠道的分裂、媒体的粉尘化,这个问题远不是营销能够单一回答的。E人E本时我感到了杜国楹明显的转变,更多地关注谁是他的用户,要为这个群体打造怎样的产品,解决什么痛点。十年间,他对用户价值与品牌生长的理解一直在演进:以营销驱动、以产品驱动、以体验驱动。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">投身长期主义,时间不会说谎。小罐茶上市近3年,实际这个项目从7年前开始策划,也就是说杜国楹和他的团队用了4年时间,构想、走访、考察。来到中国每个有知名度的茶厂茶商,勘查每一个品类的代表性的产区产地。大家可以对比下,自己认识或了解的创业者,有几个可以下这番吃力却未必讨好的功夫。这不是靠营销赚快钱,而是潜下心来,把自己交给时间。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: justify; word-wrap: break-word !important;">看到不一样的未来,不止现象爆款。今年,小罐茶在黄山的智能工厂即将投产。这个项目2017年启动,耗资15亿元,占地321亩。杜国楹,瞄准锁定了中国茶这个落后到有代际差异且产业链漫长的赛道,将自己的身家与人生注入其中。这已经不是门生意,而是奋斗终身的事业。小罐茶的意义,也已经不是现象级的爆款,而是引领行业的品牌,变革产业链与相关生态的先锋。对消费者而言,通过小罐茶,更年轻的人们开始回归对中国茶的接触乃至喜爱。

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 0.544px; text-align: center; word-wrap: break-word !important;">小罐茶黄山智能工厂

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">优质的合作伙伴难得

seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">彼此契合的挚友难求

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">见证了他对知识的尊重与为人的谦逊

seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">每次会面都送到电梯,无一例外

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">杜哥对我而言,是创业前辈亦是兄长

seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">被质疑,从来是变革者的宿命

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seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">创业维艰

seline; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); letter-spacing: 1px; text-align: center; word-wrap: break-word !important;">一往无前

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